© 2018 by Louisville Paddlesports 

SHIPPING & RETURNS

Shipping Policy

We can ship to virtually any address in the United States. Note that there are restrictions on some products, and some products cannot be shipped to some addresses within the United States.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items. 

Please also note that the shipping rates for many items we sell are weight-based and dimensions-based. The weight and dimensions of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound and dimensions will be rounded up to the next full inch.

We will do our best to deliver on time, but estimated arrival dates are NOT GUARANTEED. Unforeseen circumstances and/or weather delays may impact delivery time.

Some items will require a signature for carrier to leave at the given shipping address. If you have any shipping-related questions, please contact us directly at info@louisvillepaddlesports.com or (502) 822-1811. 

Return & Exchange Policy

Louisville Paddlesports LLC reserves the right to decline or limit returns or exchanges regardless of whether you have a receipt. Items must be returned in 15 days of purchase date. Items being returned MUST be returned in New Condition and not show any use or wear, with manufacturer tags, and original packaging and/or box. A 15% restocking fee will apply to certain items.

New Items

On new items, the customer must have a receipt in order to exchange or receive a refund.

 

New items that CANNOT be returned:

·       Kayaks

·       Stand Up Paddle Boards

·       Canoes

·       Paddles

·       Lifejackets

·       Fishing Tackle

·       Fishing Lures

·       Electronics

·       Fish Finders

·       Batteries

·       Wiring Kits

Used/Blem/Factory 2nd Items

 

Used/Blem/Factory 2nd items are sold as is and CANNOT be returned or exchanged, even with a receipt.